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Context Help

If you feel lost inside our Control Panel, the first step you should take is to press the Help button, which is present on each page. A context menu will show up. It comprises elaborate info about all the operations that you can perform on that particular page. Each popup appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge range of how-to video clips demonstrating how to work with our hosting Control Panel. They're meant for those of you who would like to see how things are getting done rather than just reading articles. Thus, everyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't find the answer you need, take a peek at our extensive FAQ database, which comprises questions asked by real people and offers practical solutions. We regulary "revamp" our Frequently Asked Questions database with new questions & answers in order to cover all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ database either, we have a great team of tech support engineers available 24x7x365 and eager to assist you with any query. Each trouble ticket you open will be responded to in less than one hour (the average response time being only twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 270727

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com